YFY = Yielding value For You
YFY Consulting is a customer-focused company that provides support and assistance to companies, individuals and professionals to improve customer service delivery.


We consult, outsource, train and develop talent. YFY also conducts and monitors development in the customer service industry, identifies emerging trends, organises forums and workshops, writes customer service books and articles and promotes the Consumer Column in the Allure magazine of the Vanguard newspaper.

Our Vision

To be a forward looking company and advocate for service efficiency

Our Mission

Our mission is to provide the best value solutions and peace of mind for our clients.

Our Values

We are passionate about our customers and committed to integrity, teamwork, respect and professionalism.

Some of our Customer Care quotes)

The following quotes are intellectual property of Ifeoma Tete Mbuk. Any use without permission or acknowledgement of the author constitutes an infringement.

Say Hello & Let’S Talk!

We are always here to solve your customer service challenges. Reach us through our contact below.


For your Free Customer Service Articles. Click Here.

Lagos Office

Gallery Floor, Suite 3, VGC, Shopping Mall, Lekki-Epe Expressway, Lagos

Tel: +234 (0) 802303 3713
Tel: +234 (0) 9090009471

YFY Learning Centre

At YFY, we customise our training to suit your needs. Please click here for full list of
courses available