July 2020

[vc_row][vc_column][vc_column_text]"Happy is the man who has his quiver full of them...

[vc_row][vc_column][vc_column_text]Navigating small businesses can be tough in a crisis. Business owners have lost a lot, but not everything. To be alive is a profit. Here are some wayouts post Covid-19.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]1....

[vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Consider CONVENIENCE as the most important factor when making a buying decision or benchmarking your competitors.   SERVICES. Customers' preference for digital engagements has skyrocketed. Banking services, meetings, entertainment, virtual classes and...

[vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Managing a bank call centre during a pandemic can be inundating, yet customers remain the fulcrum for business sustainability.   Recently, I initiated a call to the callcentre of a leading commercial bank in...