YFY provides customer service training and coaching to a wide range of businesses. We customize our services to fit your organization’s needs. If you are looking to improve customer service within your organization, we can help.
Service Providers
Manufacturers
Distributors/Resellers
Government Agency
Industry Association
Chambers of Commerce
Educational Institutions
Medical Practices
Insurance Agency
Telecommunication
Professional Services
Banks
Restaurants/Hotels
Travel and Tourism
Retail Stores
Call Centres
Religious Organisations
Transportation
Health Club/Spa
Security
Youth Organizations
Issues You May Be Facing
Upset you are losing customers to the competition
Unable to maximize revenue generated from current customer base
Unable to reposition your business for strategic growth
Disturbed about frequent customer complaints on service delivery
Unable to differentiate yourself from competitors
Upset that employees are clearly working hard but without results
Worried about high turnover of customer service employees